Moodle Issues

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Dear colleagues

This email is further to the email below with an update to the planned improvement work to stabilise Moodle.  We will be working overnight (between 11pm tonight, Tuesday 11 October and 6am tomorrow, Wednesday 12 October) to make some changes to the system. 

As a priority, we have been working to agree a plan to minimise the unavailability of the system and have tried limited impact as follows:

Files that are uploaded after 11pm tonight (Tuesday 11 October) may not be available until 6am on Wednesday 12 October.  In addition, users who are logged on to the system between 1am and 4am on Wednesday 12 October may be logged off, but will be able to log back in immediately afterwards. 

The system should be considered at risk overnight tonight.

If you have any questions, please contact the IT Service Desk on the contact details below:

Email: ITServiceDesk@rhul.ac.uk / Web: itservicedesk.rhul.ac.uk / Telephone: 01784 41 4321

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